VNA Community Healthcare & Hospice was recently named a national best practice agency by Fazzi Associates because of their proven leadership and excellence in patient experience and satisfaction with services received.
“This level of success is commendable and is deserving of recognition and we (Fazzi Associates) are pleased to present VNA Community Healthcare & Hospice with the Patient Satisfaction Award of Distinction, states Gina Mazza, Partner, Director of Regulatory and Compliance Services at Fazzi Associates. She added, “This is a significant accomplishment that VNA Community Healthcare & Hospice’s employees should be incredibly proud of.”
The Patient Satisfaction Award of Distinction was based on comparative analysis of other home healthcare agencies, VNA Community Healthcare & Hospice’s overall satisfaction and likelihood of recommending survey questions place the nonprofit agency in the top 25% of Fazzi’s National Patient Satisfaction database.
VNA Community Healthcare & Hospice, with offices in Guilford and Hamden, is a nonprofit, home healthcare agency that provides nursing; physical, occupational and speech therapies; mental health; and maternal child health in 35 towns throughout New Haven and Middlesex counties. In 2015, VNA Community Healthcare & Hospice’s visiting staff helped 6,200 patients. They also offer free or low cost community wellness, health and family caregiver support programs. For more information call their toll free Helpline at 1.866.474.5230 or visit ConnecticutHomecare.org.
About Fazzi Associates
Fazzi Associates, parent company of Fazzi Healthcare Services, was founded in 1978. Its headquarters are in Northampton, Massachusetts. It is the largest outsourced ICD coding service provider in the US market. Fazzi’s mission is to make a real difference in healthcare by strengthening the quality, value and impact of home care, hospice and community based services.