Letter from Janine Fay, CEO

Understandably there is anxiety surrounding the COVID-19 virus as it is new and there are still some unknown characteristics.   However, we do know it is spread by droplets, similar to the flu viruses which mutate every year.  We have multiple reports of flu among patients and employees, but currently no COVID-19 cases.   We want to avoid spread of any illness and strong infection control practices are the only way to manage that.
Infection control starts with good hand washing and staying home if ill.  All the COVID-19 cases to date have been transmitted person to person.  It is unclear how long the virus stays active on hard surfaces but so far there is no documented transmission via surfaces.  
Despite that in order to reduce risk, antibacterial wipes have been placed throughout both offices and can be used to wipe copiers, fax machines, phones, etc.   These wipes are also available for field staff to carry in their bags for disinfecting equipment.  NOTE:  these may not be used on ANY computer screen (laptop or desktop) or it will cause irreparable damage. 
Any reports of employees with the flu or confirmed COVID-19 should be reported to Laurie Rockwell immediately.

TB forms

All VNA Community Healthcare & Hospice staff are required to complete a TB Questionnaire upon hire and each year annually.  The completion of this annual questionnaire is a requirement for all employees, including office staff and direct care staff.

Please complete the fillable pdf form below of the Annual Employee TB Questionnaire and return to the box at the front desk in the Guilford office, or to Karen Senes in the Hamden office.  There are blank forms available at the front desk of both the Hamden and Guilford offices.

Please be sure to answer all of the questions and return this form by Tuesday March 31, 2020 to complete this annual employee health requirement.

Annual TB questionnaire 2020

Flu season is upon us!

Please remember these precautions to prevent from getting, or spreading, the virus:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Avoid close contact with people who are sick
  • Stay home when you are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Clean and disinfect frequently touched objects and surfaces


Prescription Information

RxSaver is a website and mobile app that makes comparison shopping for medication very simple. Just enter the name and dose of your medication along with your zip code, and RxSaver will show a list of current pricing at local pharmacies.

Best of all, RxSaver is a service that you can use whether you have health insurance through VNA Community Healthcare & Hospice or not.

Once RxSaver tells you what’s available in the marketplace for your medication, you simply select the best coupon price from the available options. Then there are two ways to redeem your savings:

  1. Print out a coupon for the price you see and bring it to the pharmacy.
  2. Show the coupon on your phone to pharmacy staff.

If you are interested in pricing your medication through RxSaver, click on the link below. You’ll need the Client Code: VNANE




Click for a PDF version of our Umbrella depiction of our continuum of care!

We hope all employees will begin to consider themselves ambassadors of our mission to be beside patients and those in the community we serve at every turn. Keep in mind all the services we offer – not just home healthcare – and how services such as our Caregiver Support Network and wellness programs, hospice, and the work of our affiliates Strong House and LIFETIME, might benefit a patient or their family.



2019 Facts on the Affordable Care Act

Click here for a notice regarding your taxes and medical coverage


Agency Benefit Reward

In 2020, we would like to reward those on our insurance who receive a routine physical, routine eye exam, routine mammogram, routine colonoscopy, or a routine prostate cancer check by issuing a $25.00 Amazon gift card to all participants and their dependents, who are on our plan, and have any of the above mentioned routine exams.  To receive your gift card, simply have your physician complete and sign the form below.

Proof of Preventive Care



OSHA and Regulatory Annual Update

Click on the links below to review the competency for the professional staff to print the competency to complete to return to your manager.

OSHA Competency 2019

OSHA and Regulatory Annual Update_2019


Trust TeleCare

Trust TeleCare is a program provided by the Worker’s Compensation Trust that provides tele-triage services for injured workers through a company called Medcor.  With over 200 locations nationwide, Medcor provides immediate information and injury assessment 24/7/365 via the telephone.

Click on the links below to learn more:


WC Guidelines Treatment Centers – 5.21.19


EAP Benefit Program

As a gentle reminder, we have two Employee Assistance Programs (EAP) available for VNA Community Healthcare & Hospice employees.

EAP programs are designed to identify and assist you in resolving personal problems, such as marital, financial, health, emotional, family issues, or substance/alcohol abuse that may be affecting your work performance.

Click on the links below to learn more:

EAP with Cigna for employees with Life insurance

EAP 2018


Did you know?

VNA Community Healthcare & Hospice has a toll free helpline 1.866.474.5230 that you or your patients can call to get community resources.

Monday – Friday, 8:30 a.m. – 4:30 p.m. or leave a message.


Strong House Adult Day Center News!

Our Strong House Adult Day Center in Madison still has openings.  The Strong House is ideal for those living with memory or physical impairments. Please refer anyone you think could benefit from this vital service.

203.245.0524 or email

Strong_House_Newsletter_March 2020



Sexual Harassment Law

Sexual Harassment Poster