Topic: News And Events

Your Donations Provide Life Saving Telemonitors

“I feel so safe knowing the VNA (Community Healthcare & Hospice) is watching out for me”
A patient reflects on her telemonitor service

Lois K* is a spunky, kind hearted, retired realtor who has an overwhelming love for her family, which includes grandkids and great grandkids.

At 83, she struggles each day from pain and discomfort from Chronic Obstructive Pulmonary Disease (COPD), Congestive Heart Failure (CHF), and Diabetes.  She requires constant oxygen and has extreme difficulty leaving her home, only doing so for medical appointments.

But Lois doesn’t let it get her down; “I’ve had a full life and I was able to spend 50 years married to the love of my life,” her husband sadly past away a few years ago.  She now lives with her son Carl and her delightfully peppy 4 year old Havanese dog named Jewel.

“This machine (Telemonitor) has been a great comfort… every day I check my oxygen levels and if they are off my nurse calls me to find out what’s going on.  They give me special tips on how to relax my breathing and then my oxygen levels always go up and we are both happy!”

By monitoring her heart health, the wireless telehealth gives both Lois and her nurse daily insight into any cardiac health changes and her nurse will notify her doctor about changes in her condition and work with him or her to change treatment plans.

In addition to checking Lois’ oxygen levels the telmonitor checks, her weight, blood pressure, heart rate, and day-to-day well-being.  The goal is to prevent a trip to the hospital.  And all is stable right now for Lois.

“I can’t imagine not having my daily check-ins (with the telemonitor)… I like to know that I’m doing ok, and if I don’t feel right this machine can tell my nurse exactly what is wrong…. I am so grateful to have it and would recommend it to anyone like me,” states Lois.

We thank you, our donors for enabling us to help Lois and 559 other patients like her. Telemonitoring is the future of home healthcare and it is not an inexpensive service at $360 per patient the cost in fiscal year 2015 was $200,000.  We could not do this without your support and generosity.

Telemonitors are NOT covered by Medicare or any insurance provider; your donations help VNA Community Healthcare & Hospice provide this lifesaving service designed to help patients just like Lois.

If you would like to make a donation to support this vital, life saving service, please click here and donate what you can.  


VNA Community Healthcare Named as a Top Agency of the 2015 HomeCare Elite

VNA Community Healthcare & Hospice today announced that it has been named a Top Agency of the 2015 HomeCare Elite, a recognition of the top-performing home health agencies in the United States. Now in its ninth year, the HomeCare Elite identifies the top 25 percent of Medicare-certified agencies and highlights the top 100 and top 500 agencies overall. Winners are ranked by an analysis of publicly available performance measures in quality outcomes, best practice (process measure) implementation, patient experience (Home Health CAHPS®), quality improvement and consistency, and financial performance. In order to bHomecare_elitee considered, an agency must be Medicare-certified and have data for at least one outcome in Home Health Compare. Out of 9,718 agencies considered, 2,431 are elite.

The award is sponsored by OCS HomeCare by National Research Corporation, the leading provider of home health and hospice metrics and analytics, and DecisionHealth, publisher of the most respected independent publication in the home care profession, Home Health Line.

“The 2015 HomeCare Elite winners deserve credit for demonstrating high-quality care in their communities. As quality care initiatives become top-of-mind for healthcare providers, we recognize this as a remarkable achievement and are pleased to make this our 10th year of acknowledgement for top performing home health organizations,” said Christine Lang, VP of Product Development for OCS HomeCare. “We congratulate VNA Community Healthcare & Hospice on being one of the top home care agencies in the country.”

Janine Fay, President and CEO of VNA Community Healthcare & Hospice, credits the agency’s dedicated and professional staff with the ability to achieve recognition as one of the HomeCare Elite. “Our team of clinicians and office staff are diligent and focused on patient care, I’m so proud of each of them,” said Fay.

The entire list of 2015 HomeCare Elite agencies can be downloaded by visiting the National Research Corporation website at



About National Research Corporation

For more than 30 years, National Research Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today, the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.

National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.

For more information about HomeCare Elite, call 888.325.3396, write to or visit


About DecisionHealth®

For over 25 years, DecisionHealth has served as the home care industry’s leading source for analysis and tools to improve revenue cycle performance, profitability and regulatory compliance. Agencies nationwide turn to DecisionHealth for education and training, coding and billing solutions, and ongoing expert guidance through its family of online products, print solutions, and live training events. DecisionHealth also certifies home health agency professionals in ICD-10 coding and OASIS-C1 through its Board of Medical Specialty Coding & Compliance, and provides custom consulting services to agency leaders through its DecisionHealth Professional Services unit. For product information, call 1.855.CALL.DH1 or visit