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LIFETIME Care at Home receives 2018 Best of Home Care® – Leader in Excellence Award

LIFETIME Care at Home recently announced that it received the distinguished Best of Home Care –Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 15 or more quality metrics. As a Leader in Excellence, LIFETIME Care at Home is now ranked among the top 4-5% of home care providers participating in the Home Care Pulse Satisfaction Management Program.

This accomplishment demonstrates LIFETIME’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of LIFETIME’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, LIFETIME received high client and caregiver satisfaction ratings in areas such as: caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the LIFETIME management team set goals to reach the highest level of excellence possible.

“This recognition by Home Care Pulse is testimony to the hard work, commitment and dedication of both our support staff and caregivers. It shows that our clients and families trust us to provide compassionate, respectful, quality care as they remain safe and independent at home,” says Guy Tommasi, Jr. Executive Director, LIFETIME Care at Home.

LIFETIME Care at home is a proud affiliate of VNA Community Healthcare & Hospice.  Since 1999 they have been providing advising and caregiving services throughout Connecticut. Their mission is to embody a spirit of compassion for those seeking and receiving in-home care. LIFETIME’s services include activity assistance, personal care, live in, and transportation.

The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.

“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” says Aaron Marcum, CEO and founder of Home Care Pulse. “We are happy to recognize LIFETIME Care at Home as a Leader in Excellence. We’ve been impressed by their commitment to their clients and caregivers, as well as the quality of the overall care they provide. They really stand out in their market as a top home care provider.”

Click here to learn more about LIFETIME Care at Home’s commitment to excellence or call 203-458-5990.

Fall Free Living Highlighted in Journal of Gerontology

The success of VNA Community Healthcare & Hospice’s award winning Fall Free Living program was recently highlighted in a report published in the Journal of Gerontology.  The report, Intervention to Prevent Falls: Community-Based Clinics, written by:  Yale University’s Dorothy I. Baker, Linda Leo-Summers, and Terrence E. Murphy; plus VNA Community Healthcare & Hospice’s Barbara Katz and Beth A. Capobianco focuses on the impact fall prevention clinics, like our Fall Free Living program, have on rates of self-reported falls and fall-related use of health services.

For the past 6 years Fall Free Living has been funded by a grant from the Connecticut Collaboration for Fall Prevention at Yale University School of Medicine through the Connecticut State Department on Aging.  The program offers group and individual in-home fall risk screenings and personal recommendations to reduce fall risk. Many Tai Chi and chair exercise classes designed to help participants build and maintain strength and balance.

 

Fall Prevention Publication